Mentors: CUSTOMER PORTFOLIO

Deborah Usry

Deborah Usry

Summary of Qualifications As a fractional CMO Deborah helps organizations identify their brands, identify their key goals, and determine appropriate marketing strategies to achieve those goals. Throughout her career, she has worked in corporations, ad agencies and currently as an independent consultant. Deborah has worked with large organizations and smaller organizations. She gets involved in creating communications plans (external and internal), marketing plans, and the pieces and parts that make up marketing plans; as in strategies and tactics including branding, research, public relations, and advertising. Frequently, the first step is the most difficult. Helping clients understand what it is they are really offering, and why their product meets the need of the prospect better than the competition is not easy, but it is almost the most important step in the process. Without a clear grasp of the brand the marketing strategies may fall on deaf ears. Over her career, she has worked in the business 2 business arena, and business 2 consumer. She has worked with retail, tourism, education, health care, housing and the financial industries. Want to meet with this mentor? Schedule an...
Brooke Schmerge Robertson

Brooke Schmerge Robertson

Summary of Qualifications Brooke is a proven entrepreneur and business strategist. She helps entrepreneurs of all types to start, grow, and save their small businesses. Brooke works with entrepreneurs to achieve optimal success in both their business and their lives. With experience in all types of businesses and roles, she can help you create a plan to save, grow, or launch your business. Unlike other consultants, Brooke focuses not only on setting up businesses for success, but also the success of the entrepreneurs running them. She evaluates everything from overall business strategy, to sales efforts and processes, to customer service and retention, as well as explore and implement solutions to let you work “on” your business instead of “in” it. In addition to her own knowledge and network, Brooke can educate you on grants, resources, and services that are available at little to no charge to entrepreneurs in the Richmond area. Whether you are struggling to solve one problem within your business, or would like to evaluate and grow all aspects of your business, Brooke can help you achieve optimum success, growth, and balance as a business and an entrepreneur. Brooke graduated Summa Cum Laude from Middlebury College in 2001 with degrees in Philosophy and Spanish. For the past 15 years, she’s gained experience and expertise in many areas of the business world, from sales to operations to process improvement, for all types of industries and companies. Through her experience at companies like UPS, Duncan-Parnell, and LeClair Ryan, Brooke has been exposed to and learned about many types of operations and management styles, which allows her to be flexible and...